This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Achilles Chillies (the “Site”).
Personal Information We Collect
When you visit our Site, we automatically collect certain information about your device, including details such as your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse, we collect information about the web pages or products you view, what websites or search terms referred you to our Site, and how you interact with it. We call this “Device Information.”
We collect Device Information using technologies such as:
Cookies – small data files placed on your device or computer, often including a unique identifier. Learn more about cookies or how to disable them at allaboutcookies.org
.
Log files – track actions on the Site, and collect data including your IP address, browser type, ISP, referring/exit pages, and timestamps.
Web beacons, tags, and pixels – electronic files that record information about how you browse the Site.
When you make (or attempt to make) a purchase through the Site, we also collect certain information from you including your name, billing address, shipping address, payment details, email, and phone number. We call this “Order Information.”
“Personal Information” in this policy refers to both Device Information and Order Information.
How We Use Your Personal Information
We use the information collected to:
- Fulfil orders (process payments, arrange shipping, send invoices and confirmations).
- Communicate with you.
- Screen for potential risk or fraud.
- Provide information or advertising related to our products/services (when in line with your preferences).
- Improve and optimise our Site (for example, by generating analytics about browsing behaviour and measuring success of marketing campaigns).
Sharing Your Personal Information
We may share your information with trusted third parties who help us operate our business (e.g., website hosting, analytics, or payment providers).
We also use:
- Google Analytics to understand how customers use our Site. Learn more: Google Privacy Policy or opt-out here: Google Analytics Opt-out.
Finally, we may share information to comply with legal obligations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We may use your Personal Information to provide targeted advertisements or marketing. You can learn more about targeted advertising at NAI’s educational page.
You can opt out here:
- Facebook Ads Settings
- Google Ads Settings
- Digital Advertising Alliance Opt-out
Do Not Track
Please note we do not alter our Site’s data collection practices when we see a “Do Not Track” signal from your browser.
Your Rights
If you are a European resident, you have the right to access, update, or request deletion of the personal data we hold about you. To exercise this right, please contact us at 
achilleschillies@outlook.com
Your information may be transferred outside Europe, including to the USA, as part of our business operations.
Data Retention
We will keep your order information for our records unless and until you request us to delete it.
Cookies Policy 
What Are Cookies?
Cookies are small files downloaded to your device that improve your browsing experience. They help us remember your preferences and ensure smooth site functionality.
Learn more at allaboutcookies.org
.
How We Use Cookies
We use cookies to:
- Remember your login and account preferences.
- Process your orders smoothly between pages.
- Store form details for future use.
- Understand how you interact with our website (via analytics).
Disabling Cookies
You can disable cookies in your browser settings, but please note this may affect functionality of our Site. Guide: How to Disable Cookies
Third-Party Cookies
We use trusted third-party cookies such as Google Analytics for insights on site performance and improvements. Social media plugins (e.g., Facebook, Instagram) may also set cookies to enhance your experience.
Changes
We may update this Privacy & Cookies Policy occasionally to reflect changes in our practices or legal requirements.
Contact Us
For more information about our privacy practices, or if you’d like to make a complaint, contact us at:
achilleschillies@outlook.com
Achilles Chillies
United Kingdom